Privacy Policy

Effective Date: March 19. 2026
Cross and Compass Education LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing and payment information
- Information shared during tutoring or consulting sessions

Automatically Collected Information
We may collect certain information automatically, such as:
- IP address
- Browser type
- Device information
- Website usage data

2. How We Use Your Information

We use your information to:
- Provide and manage tutoring and consulting services
- Schedule and conduct sessions
- Process payments
- Communicate with you regarding bookings, updates, or support
- Improve our services and website
- Comply with legal obligations

3. Payment Processing

We may use third-party payment processors, including Stripe, to process payments.
Payment information is transmitted securely and handled directly by these providers. We do not store full credit card details on our servers.
We encourage you to review Stripe’s privacy policy to understand how your data is handled.

4. Scheduling and Communication Tools

We use third-party tools to operate our services, including:
- Google Calendar (for scheduling sessions)
- Zoom and Google Meet (for conducting online sessions)
These providers may collect and process your personal information (such as your name, email address, and usage data) in accordance with their own privacy policies.

5. Sharing of Information

We do not sell your personal information.
We may share your information with:
- Service providers (e.g., Stripe, Google Calendar, Zoom, Google Meet, any future platforms)
- Employees, tutors, or contractors providing services on our behalf
- Legal authorities when required by law

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
You can control cookies through your browser settings.

7. Data Retention

We retain personal information only as long as necessary to:
- Provide services
- Maintain records for business and legal purposes
- Resolve disputes

8. Your Rights (California Residents)

If you are a California resident, you may have rights under applicable privacy laws, including:
- The right to request access to your personal information
- The right to request deletion of your information
- The right to know how your data is used
To exercise these rights, contact us using the information below.

9. Data Security

We implement reasonable safeguards to protect your information.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to children under 13 without parental or guardian consent.
If we learn that we have collected personal information from a child without proper consent, we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at info@crosscompassedu.com